Customers and Support Agents Find Answers Faster Edison, NJ (July 6, 2016) – Companies that want to provide their customers a better brand experience and resolve customer service issues faster can now leverage their own customers’ knowledge using RightAnswers Community. RightAnswers using this comparison chart. What is better RightAnswers or Zoho Learn? When choosing the right Knowledge Management Software for your enterprise it is recommended that you examine the characteristics, prices, as well as other important details regarding the product and vendor. SICURA using this comparison chart. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RO Innovation. Gluu vs. 7: Priming the Knowledge Base With New Information; Technique 5. Upland RightAnswers’ Post Upland RightAnswers 2,489 followers 1yCompare RightAnswers alternatives for your business or organization using the curated list below. Creating content for knowledge management applications is a time-consuming process, often requiring the involvement of a team of agents, knowledge managers, reviewers, and approvers. exe to test Active Directory (AD) or LDAP connection and binding - FootPrints; How to Query the Created Date in Active Directory to Determine if Users are Being Added to the Remedyforce Groups Associat…As an illustration, you can match RightAnswers and Salesforce Knowledge for their features and overall scores, namely, 9. RightAnswers provides a customer support program that ensures your successful knowledge strategy throughout your entire engagement with RightAnswers. Compare Answerbase vs. The #1 knowledge-powered customer engagement platform for enterprise and government. A knowledge base represents a collection of content. 0. RightAnswers vs. Compare Answerbase and RightAnswers head-to-head across pricing, user satisfaction, and features, using data from actual users. AccuRoute – Secure document capture, fax, and delivery for the enterprise. R4J vs. Assyst is worse. RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow interface. A flexible hierarchy is one that allows you to decide how many layers of organization exist in the knowledge base. Compare Answerbase vs. Webinar - Knowledge Management: Tips, Tricks, And MetricsCompare Answerbase vs. 2023R1. Called requesting expedited service, was sent an email asking for CC#. 2022R1. RightAnswers, Inc. What’s the difference between AnswerCart, Answerbase, KnowledgeOwl, and RightAnswers? Compare AnswerCart vs. Likewise, you may compare their general user satisfaction rating: 100% (RightAnswers) against 100% (ServiceNow Knowledge Management). 9. In this 1-day workshop you will learn: How to use KCS to efficiently create and maintain quality, easy-to-find content in the knowledge base. Enterprise Knowledge Hub honored for improving customer service technology. Ways to motivate support agents to use the knowledge base and to effectively assess individual and team contributions. RightAnswers Unified Knowledge Platform version 7 allows organizations to create a single knowledgebase to house all of their organizational knowledge. Document360 is an AI-Powered Knowledge Base platform for creating knowledge bases, technical documentation, API documentation, user manuals, SOPs, wikis, and more. PHPKB vs. RightAnswers Knowledge-Paks Online tries to remedy this and does simplify finding answers, although, in my tests, the quality of the answer largely depended on the quality of the question. Currently it provides more than 150,000 solutions for approximately 300 common applications. RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date. RightAnswers (100%) for user satisfaction rating. Flexible Hierarchy. Edison, NJ (July 22, 2015) — RightAnswers, Inc. eGain named a visionary in the 2023 Gartner ® Magic Quadrant ™ for the CRM Customer Engagement Center. This endorsement is testament to RightAnswers always being at the forefront in. Technical Writer. RightAnswers Knowledge-Paks®. The knowledge articles cover operating systems, enterprise applications, antivirus software and mobile devices, as well as articles dedicated to. Learn about the best RightAnswers alternatives for your Knowledge Management software needs. Compare Answerbase vs. Answerbase vs. The link is valid and gives you full access to our public knowledge articles, lets you change languages and filter for specfic content. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. com uses a Commercial suffix and it's server(s) are located in N/A with the IP number 3. RightAnswers Unified Knowledge Platform version 7 allows organizations to create a single knowledgebase to house all of their organizational knowledge. This can be provided through our knowledge hub or through a direct import into your Cherwell KB. Compare Answerbase vs. This information is continuously updated and mastered into a consistent format to provide easy access and single search simplicity. RightAnswers using this comparison chart. PHPKB vs. RightAnswers provides a robust knowledge base solution that allows for author workflow and immediate publishing. Compare KnowledgeBase vs. Canvas vs. In addition to RightAnswers' own real-world knowledge content, the service offers licensed knowledge bases from leading technology companies including Microsoft, Novell and 3COM. Talisma Knowledgebase using this comparison chart. What’s the difference between KnowledgeBase, LabiKnow, and RightAnswers? Compare KnowledgeBase vs. RightAnswers using this comparison chart. Geotab is in the process of switching to a new knowledge base. Talisma Knowledgebase using this comparison chart. MotoCMS vs. Do you know these commonly used terms? #Knowledge #ContactCenters #LearningCompare Answerbase vs. Find top-ranking RightAnswers alternatives and competitors. RightAnswer. A billing software company improves its customer service and internal support using RightAnswers to centrally manage its knowledge. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. Supply chain management to eliminate blind spots and optimize. Have you ever thought about using #GenerativeAI to not only organize and search your knowledge base, but to create new knowledge articles automatically?. Axios help desk does is not knowledgable and does not follow up on reported incidents. The RightAnswers Unified Knowledge Suite provides the tools needed to facilitate rapid problem resolution for both self-service end-users and support analysts. Starting small and adopting KCS in phases allows you to see the benefits of taking on KCS, while reducing the risk of the unknown and. Right place. Wiki Valley using this comparison chart. Plek vs. And that is to generate answers from a knowledge base where you’ve got the sources. If you can’t see a specific tool that you use, we can work with you to connect RightAnswers with your tools through our powerful API. Here are a few tips to ensuring the health and effectiveness of your knowledge base: 1. Learn more. Upland RightAnswers’ Post Upland RightAnswers 2,409 followers 12mo EditedPreviously, she was the KCS (KM) Practice Director at RightAnswers and the Content-Knowledge Information Architect at Verizon. RightAnswers using this comparison chart. R4J vs. You may also examine our overall scoring values, which rate the software overall quality and performance. Thrilled to see our dedicated Customer Success and Knowledge teams at RightAnswers being recognized for their excellent support. Spread the power and knowledge within your organization. We feel the same, especially because we have been able to help our customers. RightAnswers Unified Knowledge Platform version 7 allows organizations to create a single knowledgebase to house all of their organizational knowledge. /PRNewswire/ -- Upland Software, Inc. , the #1 provider of knowledge management, self-service and social knowledge solutions for customer service, announced today that TMC, a global, integrated media company, has named the RightAnswers Enterprise Knowledge Hub as a 2016 CUSTOMER Product of the Year. RightAnswers Knowledge-Paks for ServiceNow populates your knowledge base with more than 30,000 knowledge articles on 400+ software applications and hardware, searchable in your ServiceNow. inSided using this comparison chart. Compare Answerbase vs. The unified ITSM and knowledge experience enhances user efficiency and productivity. ; Panviva Supercharge your organization’s knowledge by delivering it through easy-to-follow flows. RightAnswers using this comparison chart. 2023R1. Edison, NJ (PRWEB) February 04, 2015 -- RightAnswers, Inc. Visual Studio Code using this comparison chart. RightAnswers using this comparison chart. It enables businesses to provide access to knowledge articles, FAQs, and other content to support customer service representatives and establish. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. nCMS using this comparison chart. These seven tips guide me in encouraging customers to self-help their way to success: 1. Its intuitive user interface and customizable structure and display make it the ideal platform in which. For total quality and performance, Helpie. gov email address. What’s the difference between AnswerCart, Answerbase, Quosera, and RightAnswers? Compare AnswerCart vs. 2 and up Verified since July 2017. Not sure if Freshservice, or RightAnswers is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. A basic understanding of knowledge-centered service practices within a small core team. Radius Web Tools for Churches vs. RightAnswers using this comparison chart. 0) and user satisfaction (RightAnswers: 100% vs. Compare Answerbase vs. Compare Answerbase vs. Key Features. RightAnswers X no code browser extension provides a consistent user experience across browsers and dynamic enterprise knowledge. Don’t forget to select the software that best matches your top needs, not the solution with the most. It's price starts at By quote. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. Answerbase vs. On this page we help you with choosing the right software, by allowing you to assess Zoho Desk and RightAnswers down to the very details of their individual functions. and India, as well as sales locations on the West Coast and in the Midwest. RightAnswers , an Edison-based tech company in business since 2001, is innovating its way to the future of support. Product Description. Compare Answerbase vs. RightAnswers vs. To ensure that the contact center’s knowledge base is not lost, it is essential to have a knowledge management system in place. 0 vs. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers vs. RightAnswers. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Featured Products. ScreenSteps using this comparison chart. This endorsement is testament to RightAnswers always being at the forefront in. Compare Answerbase vs. RightAnswers. Still uncertain? Check out and compare. (Nasdaq: UPLD), a leader in cloud-based Enterprise Work Management software, is pleased to announce that its RightAnswers. The RightAnswers knowledge management solution comes with templates and tools in our Solution Manager. Not sure if RightAnswers, or Yext is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. RightAnswers using this comparison chart. ; InterFAX Cloud-based fax service that delivers securely. AI-enabled knowledge management and search. Gluu vs. So, the customer is searching your knowledge base—the information that the company is sharing with the customer—to hopefully provide them with the service that they need. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Upland RightAnswers 2,370 followers 3w Report this post. Offer practical exposure in terms of on-the-job training, client handling expertise, etc. RightAnswers is priced by annual subscription and role-based licenses; for example, support analyst access to. Compare ProProfs Knowledge Base vs. Compare Answerbase vs. FuzeDigital vs. Customer reference software to strengthen relationships and close deals faster. Even better, talk to a current user of the software and solicit. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. Edison, NJ (April 1, 2015) – RightAnswers, Inc. Utilizing AI technology to streamline content creation allows your team to. The company pioneered the concept of the Knowledge-Enabled support center by introducing the first commercially available knowledge base in 1991. Edison, NJ (PRWEB) March 26, 2013 IMPACT 2013, presented by RightAnswers, Inc. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more. A basic understanding of knowledge-centered service practices within a small core team. Here's how RightAnswers fares in comparison to these:RightAnswers Community social self-service honored for improving customer service technology and enhancing the customer experience Questions? +1 (202) 335-3939 Set Up FREE Account Submit ReleaseFor more information about RightAnswers Enterprise Knowledge Management solutions, visit or request a live demo today. RightAnswers got a 9. Every member of your company should have. What’s the difference between AnswerCart, Universal Knowledge, KnowledgeBase, and RightAnswers? Compare AnswerCart vs. RightAnswer. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. 0 score, while ServiceNow Knowledge Management has a score of 9. Shelf vs. PHPKB vs. RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. livepro (249 Ratings)#1 Confluence (3,693) 4. RightAnswers is one of the top 10 Knowledge Management Software products. , the #1 provider of cloud-based knowledge management and self-service solutions, was well-received by client and partner attendees who hailed from around the globe. Amazon Connect Wisdom, a feature of Amazon Connect, delivers agents the information they need, reducing the time spent searching for answers. Its AI-enhanced technology compiles any set of documents into an intelligent, easy-to-use "single-point-of-truth" portal that brings order to chaos and gives users exactly the knowledge they need from all relevant sources in an. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare AnswerHub vs. 27 Reviews. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Content Lifecycle Automation. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and. A knowledge-sharing culture will improve customer service. Click or tap in the AWS KMS key for the key you created to appear in a dropdown list. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. Today, knowledge articles, wikis, and FAQs are spread across separate repositories. But is it the only solution? Of course not! This blog also shares a quick look at the top ten alternatives to the software with a special focus on Docsie! List of Top Ten Alternatives to RightAnswers. Upland RightAnswers’ Post Upland RightAnswers 2,372 followers 3y Report this post At the Now Box event earlier this year,. ProProfs Knowledge Base vs. AI-powered knowledge management software improves agent-based and self service support. Users. November 2, 2023. 10: Content Health Indicators; Technique 5. Categories in common with RightAnswers: Knowledge Base Try for free Reviewers say compared to RightAnswers, Confluence is: More expensive See all Confluence reviews #2 GuruRightAnswers is a cloud-based knowledge management solution that enables organizations to create, store and manage information related to operations, processes and more in a centralized repository. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. It comes with robust features like uncompromised authoring experience, rich theme, built-in analytics, and enterprise-grade restore, back-up and versioning functionalities. Poka vs. APIs. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. . bSource using this comparison chart. Slite using this comparison chart. RightAnswers using this comparison chart. PHPKB vs. Its audience development solution, Second Street, walked away with an impressive 22 badges, including “Leader” as well as “High Performer” in sCompare Answerbase vs. Upland’s knowledge management solution, RightAnswers, earned a “High Performer” badge in the grid report for knowledge base and knowledge management, and two additional badges. Zendesk Guide using this comparison chart. Guided Troubleshooting vs. io? To successfully purchase the most effective and productive Knowledge Management Software for your company, you should compare products available on the market. IBM ECM vs. PHPKB vs. See if the competition offers the features you need, at the price you want. (NASDAQ: UPLD) has announced the release of RightAnswers X, a browser extension that powers the RightAnswers connected knowledge experience, seamlessly unlocking the possibility to deliver knowledge to every corner of the enterprise through AI-powered centralized. , the #1 provider of cloud-based knowledge management software and services for delivering. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. ProProfs Knowledge Base vs. TOP 10. Compare Answerbase vs. Stellar Toolkit for File Repair using this comparison chart. Compare features, ratings, user reviews, pricing, and more from RightAnswers competitors and alternatives in order to make an informed decision for your business. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. 1 out of 5 Give your team one place to share, find, and collaborate on information they need to get work done. Use existing knowledge to enable self-service on websites, customer portals, bots, IVRs, voice assistance, CRM, EHRs, and more. 50 per case, a considerable saving over the $25 level-one call or the $75 level-two call. The company achieves 80% knowledge base usage with RightAnswers, and is able to access all company knowledge in a single search – whether it resides in the knowledge base, in SharePoint or elsewhere in the. See how you can improve the performance of your ServiceNow service desk with NOW certified knowledge management from RightAnswers To add to the credibility as experts in AI and machine learning, RightAnswers has also been recognized by leading knowledge management publication KM World in their ‘ KM World Top 50 AI: The Companies Empowering Intelligent Knowledge Management ’ list for 2022. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Compare Answerbase vs. Bloomfire is the leader in knowledge engagement, delivering an experience that connects teams and individuals with the information they need to excel at. RightAnswers gives you the flexibility to connect all available knowledge sources and deliver relevant information to your customers, contact center agents, and across the enterprise. RightAnswers using this comparison chart. Here it's also possible to match their all round scores: 9. Customer Connect - Login the knowledge, it’s done faster and cheaper, and more usable knowledge is created. RightAnswers using this comparison chart. The platform enables organizations to improve customer service agents’ performance and productivity and. Create chatbot-ready microcontent. 2. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Exceeds Annual Projections; Technology Partners and Client Referrals Clinched Major Deals. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers vs. Not sure if RightAnswers, or monday. (NASDAQ: UPLD) has announced the release of RightAnswers X, a browser extension that powers the RightAnswers connected knowledge experience. On-Demand Webinar: Reimagining knowledge with ChatGPT. 2. RightAnswers using this comparison chart. Compare Answerbase vs. 9. Read the latest reviews and find the best Contact Center Knowledge Base Software software for your business. Digital promotions software to grow your database and drive revenue. USU Knowledge Management using this comparison chart. Improves your agent-based and self-service. 0 vs. RightAnswers by Upland is a knowledge management software designed to help businesses of all sizes store, view, and manage information about processes, operations, support, and more in a centralized repository for future reference. K. 100%, respectively). Answerbase vs. A knowledge base can be associated with multiple. How to use LDP. The most tedious part of a knowledge manager’s job is keeping the knowledge base healthy by retiring or deleting old or unused content. RightAnswers Enterprise Knowledge Management, version 2021R1. Compare Answerbase vs. com. Quandora vs. Still uncertain? Check out and compare more Knowledge Management productsWhat is better Atlassian Confluence or RightAnswers? Finding the appropriate Knowledge Management Software product is as simple as evaluating the solid and weak features and terms offered by Atlassian Confluence and RightAnswers. Home Compare Business Software Knowledge Management Software RightAnswers RightAnswers Upland Software Write a Review Alternatives to RightAnswers Claim this Software page Available for Cloud. 4. ProProfs Knowledge Base vs. Improve the customer experience with Panviva knowledge management software by delivering consistent knowledge across all your channels. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on the web or on mobile devices. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers vs. Knowledge Solutions provides up-to-date chemical, environmental, medical, reproductive risk, and regulatory compliance information, maintained with editorial rigor. RightAnswers, a provider of self-service and IT knowledge management solutions, achieved strong overall corporate growth in 2008, according to the company The growth was fueled by new customers. Cost: 3-day workshop: $1,495/person A true omnichannel strategy needs consistency and compliance. ; BA Insight AI-driven enterprise search that delivers relevant, personalized, and actionable results. Save time and money with prewritten IT support content. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. RightAnswers using this comparison chart. , the #1 provider of cloud-based knowledge management software and services for delivering SmartService™, today introduced Knowledge Spotlight to provide customers wit. Zendesk Guide using this comparison chart. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. One of the greatest benefits of tacit knowledge is that it binds employees as a team and helps the organisation to grow. Quandora vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Still uncertain? Check out and compare more Knowledge Management productsCompare Answerbase vs. Keep your content fresh. Is this normal? I thought they would take my credit card information over the phone. Honeybook is a business management platform tailored for freelancers and small businesses, particularly in the creative field. Answerbase vs. 0 and 9. livepro using this comparison chart. Intelligent Knowledge Builder – This patented technology keeps your knowledgebase up-to-date by detectingAward RightAnswers Selected in KMWorld Trend-Setting Products 2016. RightAnswers is one of the top 10 Knowledge Management Software products. RightAnswers vs. RightAnswers pegs the cost of knowledge bases supplied via the Web at around $1. Yext using this comparison chart. The University community will be able to gain access to the RightAnswers knowledge base through the web. RightAnswers in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. RightAnswers solutions are used by. This would capture, store, and share the knowledge of a contact center’s. Citavi vs. , the l Upland RightAnswers’ Post Upland RightAnswers 2,465 followers 11mo Report this post The role of a customer service agent isn’t an easy one. It offers an end-to-end solution for booking clients, managing projects, and handling payments, helping businesses stay organized and professional. The knowledge-based company employs about 50 people in New Jersey, and has offices in the U. So, the knowledge is there, but instead of giving you the articles, it’s actually curating a response based. RightAnswers started out creating knowledge for IT technical support, so we know a thing or two about writing great knowledge articles. Some systems, like Zendesk, have three layers hard coded: Categories, Sections, Articles. com's OnLine™ Application system requirements ensure the application provides the best experience for subscribers. RightAnswers is a ServiceNow Certified Integration that has been validated by ServiceNow for its performance, security and. Customer Connect - Loginthe knowledge, it’s done faster and cheaper, and more usable knowledge is created. ANNOUNCEMENTS: Knowledge Solutions is including information on Coronavirus / COVID-19 as quickly as it is provided by our gold-standard data providers. Embracing effective knowledge sharing isn't just a good practice, it's a game-changer for success. Edison, NJ (December 17, 2015) — RightAnswers, Inc. Since then, RightAnswers' Knowledge-Pak brand. 0 against HelpCenter. Discover the power of connected knowledge!RightAnswers Knowledge-Paks populate your knowledge base with more than 90,000 knowledge articles addressing the most common issues found with 600+ off-the-shelf software applications and hardware. Designed to integrate – RightAnswers integrates with any ITSM, CRM, or other enterprise software to provide stellar support experiences. What’s the difference between ISELO, Outline, ProProfs Knowledge Base, and RightAnswers? Compare ISELO vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Watch the 30-minute webinar to get the tips on creating high-quality knowledge that will be easy to find and use – and will improve the customer experience. Compare Answerbase vs. RightAnswers (9. All Rights ReservedRightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on. The most tedious part of a knowledge manager’s job is keeping the knowledge base healthy by retiring or deleting old or unused content. Upland RightAnswers on LinkedIn. RightAnswers using this comparison chart. RightAnswers is one of the top 10 Knowledge Management Software products. 1 for Atlassian Confluence vs. RightAnswers is a unique combination of software, knowledge, automation & services designed to help organizations manage/share knowledge to provide an enhanced user experience. TeamViewer using this comparison chart. com's OnLine™ Application system requirements ensure the application provides the best experience for subscribers. Spread the power and knowledge within your organization. Avail up to 50% off this Black Fri. 0 score, while RightAnswers has a score of 9. PHPKB vs. Prioritise employee training and give them scope to try different projects, difficult assignments, etc. 0 score, while ServiceNow Knowledge Management has a score of 9. Your knowledge base has little value if it cannot be trusted. Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. One of the best alternatives of RightAnswers, Zoho Desk is the perfect choice if you want to help your customers get answers to all their queries on a single platform. Omnistar. Users. Research, Benchmarking, Performance. You can type questions or phrases in a search box (such as, "how long after purchase can handbags be exchanged?") without. 2023R1. R4J vs. LessonBridge vs.